Job Summary
This position coordinates data collection and, internal and external communications, and other administrative functions to support the objectives of Volunteer Services and fulfill the requirements of the Retired and Senior Volunteer Program (RSVP) and the Statewide Health Insurance Benefits Advisors (SHIBA) program.
Essential Responsibilities, Duties and Tasks
Data: Oversee data collection and coordination for Volunteer Services, including but not limited to communicating with 50 plus site partners and programs to collect volunteer hours, accurately entering and tracking volunteer hours and other data into multiple databases, trouble-shooting data issues, developing and improving data management and reporting systems, generating reports, updating, improving and presenting quarterly dashboard. Train data and communications support volunteers.
Communications: Provide overall communications coordination and support to the Volunteer Services team including maintaining internal Volunteer Services communications tools, keeping the Volunteer Services web pages and volunteer position descriptions up to date on the Solid Ground website and other websites; coordinating efforts to promote volunteer opportunities and Volunteer Services programs through social media and other avenues of advertisement; generating content, presenting information, preparing materials, providing copy editing, maintaining and generating mailing lists, supporting the distribution of Volunteer Services external communications including mass and automated emails, the RSVP newsletter, and volunteer recognition mailings; act as a liaison between the Volunteer Services and Communications teams to streamline content creation and editing processes for collaborative projects; work with the Communications and RD Teams to ensure alignment with overall Solid Ground communications processes and messaging, including streamlining efforts to support the volunteer to donor pipeline.
Support: Provide overall administrative support to the Volunteer Services team including maintaining digital and physical program files, volunteer paperwork and partner contracts; collecting and submitting digital and physical enrollment forms; administering volunteer background checks and references; compiling and mailing physical new volunteer packets; mailing newsletters; making new volunteer calls; responding to volunteer inquiries via phone and email; supporting meetings and events; providing technical support and purchasing office and meeting supplies.
Teamwork: Participate in program, department, and agency meetings, ARI work, and relevant trainings as required. Support the activities of the Volunteer Engagement Committee, including taking and distributing meeting minutes. Support departmental and program goals as needed.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
Full Job Description