Job Summary
The Network Administrator is responsible for the design, development, implementation and maintenance of a -wide area network, local area network, and cloud services for Solid Ground. The Network Administrator evaluates, installs, upgrades, maintains and supports a central network -, including connectivity, hardware and software, several remote network sites in Seattle, and user workstations for up to 200+ users in multiple locations, and cloud technologies. Additionally, the Network Administrator provides advanced user support, coordinates outside vendors, and provides day-to-day consultation with the IT staff and Facilities.
Essential Responsibilities, Duties and Tasks
40% Physical Network: Ensure performance, maintenance, reliability, and life cycle of the network and equipment across multiple buildings, including servers, domain controllers, firewalls, modems, wi-fi connectivity, network routing, switches, cabling, servers and workstations. Install, configure, test, update and maintain network equipment for optimal security, resiliency and performance. Network Design: Evaluate, design, propose and implement network plans. Evaluate, select, install, upgrade and maintain network hardware and software. Track utilization and assess future needs. Manage and maintain network diagram and data room standards.
35% Cloud Administration: Administer, configure, and support Microsoft 365 and Azure cloud services including Entra, Exchange, Storage, Defender, and mobile device management policies. Manage other cloud services including backup, firewalls, wi-fi platform, computer and user monitoring, ISPs, print and document management services, and cloud telephony system. Respond to cybersecurity incidents and assist in digital forensics analysis.
20% Provide advanced user support. Install, maintain and troubleshoot agency workstations in conjunction with IT team member(s). Diagnose software, network and hardware problems. Ensure all user support issues are managed and resolved in a timely manner.
5% Participate in program, department, anti-racism initiatives and agency meetings and relevant trainings as required.
**PLEASE NOTE: Local applicants will be prioritized for initial review.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
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