The Benefits Legal Assistance Program provides civil legal assistance in administrative and Superior Court hearings and advice and dispute resolution services to low income persons who have had public benefits denied, terminated, or reduced. The Legal Assistant provides overall administrative support to the Benefits Legal Assistance program by being the initial point of contact for clients, including the intake process. The Legal Assistant’s responsibilities include screening and conducting intake of persons seeking legal assistance and providing referral information, where appropriate; assisting the attorneys in conducting discovery requests and drafting and filing motions for state administrative hearings and in court; providing general administrative support for the Program, including maintaining electronic case files and data entry to maintain record keeping systems, preparing electronic reports to comply with grant requirements, drafting client letters, maintaining and updating inventory of intake forms, templates, and training materials, and any other necessary administrative support to the attorneys and social worker. The Legal Assistant also assists the program as needed in conducting community outreach around public benefits should the occasion arise.
Essential Responsibilities, Duties & Tasks
55% – Conduct client intakes and ensure they are appropriately maintained in the case management system. Screen and interview client recipients of public benefits to determine legal issues. Handle all outgoing and incoming client paperwork. Monitor the program’s intake phone line and oversee incoming referrals. Preparation of case notes for attorneys. Litigation support, such as discovery requests and drafting and filing motions. Coordinate with third parties, such as healthcare providers and other advocates to obtain documentation relevant to the client’s case. Responsible for opening and closing all client files.
25% – Maintain internal record keeping systems including client files, intakes, client logs and closing memoranda. Responsible for maintaining and updating electronic client database. Order office supplies and upkeep equipment for program use.
15% – Gather demographic information for grant reporting purposes and assist in preparation of monthly, quarterly and annual statistical reports and other outcome documentation for program reports.
5% – Participate in program, department and agency-wide meetings and committees as required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Full Job Description