Job Summary
The Benefits & Leaves Administrator position is responsible for full cycle benefits and leaves administration, accommodations, and L&I. Coordinates the support for all leave of absence cases and workers’ compensation claims. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with the Family and Medical Leave Act and all related employment laws. Provides project management support for special assignments and initiatives. Maintains data integrity for HR/Payroll processes in Paycom. This position requires strong problem-solving, data analytics skills, collaboration, and organizational skills, and supporting a union environment.
Essential Responsibilities, Duties & Tasks
25% – Benefits Administration: Effectively administers all benefits programs including but not limited to 401(k), health and welfare plans, COBRA, wellness programs and voluntary benefits. Responds to employee questions including but not limited to plan eligibility, life event changes and wellness events. Orient new hires and educate current employees on benefits. Inform employees of changes and developments related to benefits including eligibility, coverage, and provisions. Conducts vendor and HRIS audits to ensure accuracy of benefit records. Maintains and facilitates ACA Reporting and year-round local, state, and federal compliance matters for health and welfare plans, including 5500 filings, Non-Discrimination testing and all other compliance-related filings. Oversees annual open enrollment processes and new employee benefits enrollment to ensure all critical tasks are completed, employee communications are timely, and deliverables are executed. Maintains knowledge of trends, developments, and best practices in benefits administration.
Keeps informed of collective bargaining agreement provisions to aid with benefit- and leave-related matters. Facilitates required benefit-related rate updates within the HRIS system to ensure accuracy and compliance with benefit calculations. Collaborates with Payroll team on benefit-related changes, or updates, as needed.
Maintains 401(k) Plan administration by supporting plan nondiscrimination testing, annual audit, financial statements, Form 5500 preparation, and filing. Ensures accurate and timely processing of employee and employer 401k contributions. Supports annual 401(k) audits by providing records and documentation to auditors. Independently researches issues, gathers data, and advises on findings.
25% – Leave Administration: Maintains the full cycle leave administration processes including Parental Leave, FMLA, Paid Family & Medical Leave (PFML), Workers Compensation, personal leave, and other types of company-approved leave. Also works with medical accommodations and return-to-work processes. Partners closely with Payroll and third-party vendors to administer the programs. Supports Leave requests, providing employees guidance and procedures on how to navigate full cycle of Leave from initiation to return to work. Oversees tracking, documentation, and timely responses for active leave of absences and incoming requests. Works closely with managers to support employees who go on leave. Arranges approval of employee leaves to properly track in the system. Coordinates with the Payroll & Finance Systems team to ensure pay and use of PTO (or other leave codes) is reflective of the actual leave schedule and collaborates on the true-up and reconciliation processes when the employee returns to work. Fields and answers leave-related questions about state and federal regulations, healthcare plans, and Americans with Disabilities Act (ADA)-related inquires. Liaises between departments and vendors on Workers Compensation related inquiries. Assists employees with Short-Term and Long-Term Disabilities inquiries.
25% – HRIS: Maintains data integrity for HR/Payroll processes in Paycom. Enters new hires and all employee changes into Paycom each pay period. Manages requirements, generates queries, and creates reports and technical solutions to meet business needs. Leverages software expertise to improve business process efficiency. Troubleshoots technical and data issues.
10% – Compliance Reporting: Completes annual reporting for EEO1, OSHA, ACA, 5500, MVR, (Motor Vehicle Reports) and unemployment claims. Attends unemployment hearings when applicable.
5% – Policy & Procedures: Provides HR policy/union contract interpretation and procedural guidance. Maintains knowledge of legal requirements related to day-to-day management of employees. Assists employees and supervisors with resolving employment related issues with a strong emphasis on maintaining positive interpersonal relations and problem-solving informed by anti-racist principles and trauma-informed care.
5% – Labor Relations: Participates in labor management meetings and provides support and data with union negotiations. Sends monthly union rosters to the unions.
5% – Other Duties as Assigned
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
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