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INTERNET & COMPUTERS

If you need assistance paying for broadband internet service, there are several programs that may be able to help. They all offer high-speed internet for around $10 a month, and some of them offer an optional laptop computer for $150. 

1) Basic Internet
2) CenturyLink Internet Basics
3) Comcast Internet Essentials 

With help from these programs, you should be able to do anything you want to do online, including email, homework, sharing photos, job searches, paying bills, watching videos, downloading music and more.

Also, see our Free Computers section for information on programs that provide free computers for people living on low incomes. 

About Low-cost  
Internet Programs

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EveryoneOn Basic Internet 

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EveryoneOn's Basic Internet's  program also uses T-Mobile 4G mobile internet. They offer internet 1.2GB at 4G speed, then unlimited at 3G speed for $10 per month OR 3.2GB at 4G speed; then unlimited 3G speed for $20 per month. Anyone who lives in a prequalified low-income zip code or is referred by an EveryoneOn partner agency (like Solid Ground) is automatically eligible.

You need to purchase a 4G Mobile Hotspot from Basic Internet for $39. Note that there is an additional $20 shipping charge for the modem.

Apply for EveryoneOn Basic Internet online at everyoneon.org/solidground and select the Basic Internet offer.

CenturyLink Internet Basics 

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With Centurylink Internet Basics, DSHS recipients can get DSL internet for $12 per month. You are eligible if:

 a) You receive any of the following benefits from DSHS:

  • Aged, Blind & Disabled (ABD)
  • Community Options Program Entry System (COPES)
  • DSHS Chore Services
  • Federal Public Housing Assistance (Section 8)
  • Food Stamps (SNAP)
  • Housing & Essential Needs (HEN)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Medicaid, Medical Assistance & Medicare cost-sharing programs
  • National School Lunch Program (free lunch)
  • Refugee Assistance
  • State Family Assistance (SFA)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)

OR...

b) Your household income is at or below 135% of Federal Poverty Guidelines (FPG). Guidelines are as follows:

# of Household Members Gross Monthly Income
1 $1,296
2 $1,755
3 $2,200
4 $2,659
5 $3,105
6 $3,564
7 $4,009
8

$4,468

Add $452 for each additional person.

Some restrictions include:

  • You cannot be a current CenturyLink Internet customer nor have been a CenturyLink Internet customer for the last 90 days.
  • You cannot have an overdue CenturyLink bill or unreturned equipment.

The first bill will include charges for the first full month of service billed in advance, prorated charges for service from installation to bill date, $20 activation fee, and laptop purchase (if applicable). Faster speeds are also available as part of the program, such as up to 7mbps for $15 a month, or up to 12mbps for $20 a month, plus $2 per month broadband recovery fee. After one year, monthly rates increase by $5 a month and a $7 per month modem rental fee is charged (unless you buy your own modem).

Apply online for CenturyLink Internet Basics or call 1.866.541.3330.

Comcast Internet Essentials

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With Comcast Internet Essentials, families living on low incomes can get cable internet for $10 per month.

To qualify, you must meet ALL of the following:

  • Comcast offers internet service in your area.
  • You have not subscribed to Comcast Internet service within the last 90 days.
  • You do not have outstanding Comcast debt that is less than one year old.
  • You have at least one child who receives or is eligible for free or reduced school lunches under the National School Lunch Program.

Any household that qualifies remains eligible as long as there is a child eligible for a free school lunch still living in the household. If you have outstanding debt to Comcast that is older than one year old, you may still be eligible for Internet Essentials, and can have your debt forgiven through Comcast’s amnesty policy (you must apply by phone if you have Comcast debt).

Apply online for Comcast Internet Essentials or call 1.855.8.INTERNET (1.855.846.8376).
 

Note on suspension of CLEAR internet discounts 

 


Internet discount programs using the CLEAR network (Mobile Beacon, FreedomPop, Mobile Citizen, Interconnection) are no longer enrolling new customers - due to limited modems available, and the forthcoming CLEAR/Sprint transition to LTE technology. See our 3/11/15 Resource Wire for more information.  

Comparison Chart 

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Click to open an Internet & Computers Comparison Chart:

Internet & Computers Comparison Chart button

Low-cost Internet Services Brochure

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Low-cost Internet Services Brochure: The information on internet programs provided on this page is also summarized in our downloadable/printable brochure, which fits on legal-size (8.5x14") paper.

Free Computers

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Computer Bank Charity 

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Computer Bank Charity is a nonprofit that provides computers to nonprofit organizations as well as individuals living on low incomes and people with other special needs. Their office hours are 11am – 2pm on Saturdays (except the 2nd Saturday of month). Call or email for an appointment; there is a waiting list.

To apply, email compbank@hotmail.com or send a letter to PO Box 55441, Seattle, WA 98155 explaining why you can’t afford to purchase a computer.

Free Geek Seattle

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Free Geek Seattle is a non-profit organization which serves the community by recycling electronics and computer hardware, refurbishing and giving away computers, and providing training and support in Free and Open Source software. To acquire a free personal PC from FreeGeek Seattle, you must complete somewhere between 5 and 10 computer builds to acquire one, or a certain number of volunteer hours.

To apply, email jon@freegeekseattle.org to sign up for computer build workshops or volunteering.

SCN Computer Giveaway 

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Since 1994, the SCN Computer Giveaway Project has been part of Seattle Community Network (SCN), a free ISP. This has always been an all-volunteer project, giving away computers for free. Though nonprofit agencies have first priority, individuals can also request computers. SCN tends to have Pentium IV and above desktops, but they occasionally have Macs and seldom laptops. Please note that their waiting list is quite long, and the wait for a computer can be as long as four-to-six months. They also have funds to help clients purchase laptops from InterConnection. They pay 50% of the cost (InterConnection laptops normally cost $150, so their laptops would cost $75 with SCN’s help).

To apply, email computergiveaway@scn.org 
explaining why you need a free computer.

The On It Foundation 

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The On It Foundation (Opportunities Necessary to Increase Technology) provides free in-home computers, via donation of surplus and purchased computers, to families living on low incomes who have students in grades K-12. To qualify for a free home computer, a student must receive free- or reduced-school lunch from his/her public school. For individuals who do not qualify for a free home computer, the On It Foundation offers the Jump On It program, a computer guarantee program that allows all individuals to purchase a computer, regardless of credit.

To apply, email info@theonitfoundation.org.

Free Computers Flyer 

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Free Computer Programs Flyer: The information on free computer resources provided on this page is also summarized in our downloadable/printable flyer which prints to letter-size (8.5x11") paper.

Contact Us

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Phone:        206.694.6771 (We only answer live calls for phone and internet assistance on Tuesdays and Thursdays from 10 AM - 4 PM)
TTY:           7.1.1
Email:         connectup@solid-ground.org  
FAX:           206.694.6777

Address:    ConnectUp 
                  Solid Ground
                  1501 North 45th Street
                  Seattle, WA 98103-6708

 

 

 

 

 

 

 

 

 

 

 

 

 
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