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Solid Ground's Tenant Counseling services operates a statewide hotline for tenants seeking information on the Residential Landlord/Tenant Act, and we provide resources on renters' rights for repairs, deposits and evictions. Tenant Counselors can help with housing search resources and what to do in case of discrimination or harassment, and we provide information on issues such as proper notices for rent increases, rule changes, termination of tenancy and landlord entry. Legal referrals and other community resources are coupled with action plans appropriate to each tenant's needs. Anyone in Washington State can call for information and referrals related to tenancy by calling the Tenant Services hotline (see below) to speak to a tenant counselor.

Tenant Services Hotline: 206.694.6767. Counselors are available at this number every M, W and Th from 10:30am - 4:30pm.

• Guide to Tenant Rights, Services & Resources Booklet: Written by our Housing Counseling staff, this booklet is packed with information and resources for tenants.
  English   |   Español

• Washington State Legislature's website: For more info about your rights under the Washington State Landlord Tenant Act (RCW 59.18)
• City of Seattle website: For info on Seattle's specific property owner and tenant laws
• Did you know Seattle has laws protecting tenants from unfair third-party utility billing practices?  
• Read more about DEPOSITS, including sample letters to get them back.
• Read more about REPAIRS, including sample letters to get them done. 
• Read more about EVICTIONS, including a timeline of how they proceed.

When Your Landlord Goes through Foreclosure...
Resources for Tenants

• Frequently Asked Questions Guide
• New Protections for Tenants Whose Landlords Go through Foreclosure (synopsis)
• Title VII: Protecting Renters in Foreclosure Act (actual language of law)
• Sample letter: From tenants to new owners of foreclosed properties, informing landlords of tenants' new rights
• Sample letter: From Section 8 tenants to new owners of foreclosed properties, informing landlords of tenants' new rights

More Sample Tenant Letters & Laws
The following are sample letters (and the laws related to them) that tenants can draw from to address the following common tenant concerns:

• Fee or Rent Increase & Improper Rule Change
• Request for Reasonable Accommodation
• Request for Holding Deposit Return
• Disputing a Debt with a Collection
• Notice of Privacy Violation

More Information:

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Free Legal Advice/Services

• We have identified a portion of the UW Law School that lists Free Legal Information on Washington State Law.

Free Checking Accounts

Bank on Seattle/King County: Today, everybody can get a checking account and stop paying fees to cash checks. Even if you've had problems with an account in the past, have never had an account before, or don't have a Social Security number, you can open a bank or credit union account in Seattle and King County. Deposit your money for free and pay bills at no additional cost.

Contact Us:

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Phone:      Tenant Services Hotline: 206.694.6767
TTY:          7.1.1
FAX:         206.694.6795
Address:   Housing Counseling
                Solid Ground
                1501 North 45th Street 
                Seattle, WA 98103-6708